![]() ![]() As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. ![]() The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. View the most updated version of this document here: License Activation/Deactivation for Offline Systems. ![]() Hikvision's FCC Supplier's Declaration of Conformity (SDoC).Notice on the Discontinuation of iVMS-4500 Software and HiDDNS Service.You can download the above instruction before proceeding with password reset form. To expedite your password reset assistance, please provide us with the correct information. *For model number DS-72xxHUHI-Fx, DS-9xxxHUHI-Fx, DS-73xxHUHI-Fx, and Hikvision Kits, password reset process is only available via SADP or iVMS-4200 Client Software. Password reset via iVMS-4200 Client Software ![]() We thank each of you as customers for your loyalty and your cooperation each time we make a change for the better. This new procedure is one example of our effort to provide a good technical support service in a timely manner. If the email was sent outside of normal business hours, the reply will be sent on the next business day.įor your protection and to prevent unauthorized access, a password reset can be performed only when you are physically with the device or have access to a computer on the same network as the device.īy requesting a password reset for your Hikvision product(s) on this website you acknowledge that you are authorized to initiate the password reset and take full responsibility for this action. According to the different model number and firmware version, there are several different methods for restoring the default password or resetting the password.Ĭustomer will send the password reset request via Password Reset Request Form below and will allow up to 1 hour to receive a reply during normal business hours (Mon-Fri 6AM-4:30PM PST). We are providing complete instruction for password reset process. Hikvision USA and Canada Tech support are no longer supporting password reset via phone call. In this case, the recommendation would be to set a static IP address for one of them.Effective April 20th 2017, to better serve our growing customer base, Hikvision USA and Canada is pleased to announce the new procedure of password reset. Neither will be able to connect to the network and cameras may randomly go offline or not stream video to a recorder. If two cameras share the same address, errors will typically not be generated. What if more than one device attempts to use the same IP address? It can be found in the Physical Address column. Your camera will be displayed in the "arp table" and will be identified through its MAC address. This list contains the IP addresses, MAC addresses and allocation type (whether static or dynamic) for all available hosts. Connect your IP camera to the router through the physical cable IP Helper Software can be downloaded from the following links and be installed on your Mobile device or Laptop:ġ. It is used for discovering devices and basic network configuration and licensing IP Helper is a generic discovery and network-configuration tool for all Bosch IP Network Video Products. Search for the camera IP using its MAC address: Under My Devicestab > press Network scanģ. Here we will introduce 3 ways to find the network camera IP address quickly and easily.Ģ. The steps below assume you already have the MAC address of your camera installed and connected to a router with Internet access.Ĭameras need physical network cable connection for the initial setup in order to get the IP camera address while connected to the router. Like any network device, the camera is assigned an IP address when it is connected to the router with Internet access and powered on. The IP camera address is always the key if you would like to monitor or remote viewing it. ![]()
0 Comments
Leave a Reply. |